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Shipping and Returns

Ordering Information:

Orders can be placed on the worldwide web using an SSL secure page.

For any customer support related questions or product information, please email our customer support department a Info@goldcrownnaturalproduct.com.All emails will be answered within 24 hours.

Payment Information:

  • Credit Cards:  We accept Visa, MasterCard, American Express, and Discover.
    Please have all appropriate information including the cardholder’s billing address.
    Credit cards are checked thoroughly to verify billing address.
    We reserve the right to ship only to the billing address of the credit card.
  • Sorry No Cod’s.

Shipping Policies:

  • Orders will be assessed the corresponding UPS shipping cost for the weight and destination.
  • Military Address Orders will be assessed the corresponding USPS shipping cost for the weight and destination.
  • Most orders are shipped out same or next day depending on stock availability.
  • UPS Next Day, 2nd Day, and 3 Day Select are also available. The cutoff time for these options is 11 AM EST.
  • We will ship to P.O. Boxes through the U.S. Postal Service.
  • All FPO and APO orders are sent through U.S. Postal Service.
  • We do NOT request or require a signature for UPS deliveries, but we cannot force the driver to leave the package if no one is home.  If you live in a relatively low crime area and the risk is small, the driver will usually leave the package at your door or other safe area, but it is solely up to your UPS driver's discretion whether or not to require a signature.   This also applies to any special shipping instructions that you have asked us to include on your shipping label.
  • UPS does not deliver on weekends or holidays.   Do not include these days when estimating your expected delivery date.
  • We will charge you a $10 fee for shipments that are either re-routed after leaving our warehouse or are incorrectly addressed due to customer's error.  Shipping labels are generated directly from the shipping information you have entered.  If you provide us an incorrect zip code or other addressing error e.g. incorrect or missing apartment number you will be charged the $10 fee since the shipping company will charge us a fee for this correction.

Return Information

  • All problems with orders must be reported within 24 hours of receiving product.
  • No unauthorized returns / No returns on opened merchandise.
  • Orders sent back without return authorization number will be refused.
  • 25% restocking fee will be charged on all returns.
  • Shipping charges will not be refunded.
  • Any damaged product must be received by us before any credits or product reshipment.

Gold Crown is not responsible for any typographical errors on this site and reserves the right to change prices at anytime without prior notice.
Gold Crown is not responsible for health and fitness claims or any guarantees made by manufacturers for any products.  All guarantee/product integrity issues must be handled through manufacturer.

Privacy Policy

What information do we collect? 

We collect information from you when you register on our site. 

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information or social security number. You may, however, visit our site anonymously.

Google, as a third party vendor, uses cookies to serve ads on your site. Google's use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy..

What do we use your information for? 

Any of the information we collect from you may be used in one of the following ways: 

; To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

; To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

; To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

; To send periodic emails

The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

How do we protect your information? 

We implement a variety of security measures to maintain the safety of your personal information when you place an order

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

Do we use cookies? 

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Do we disclose any information to outside parties? 

Childrens Online Privacy Protection Act Compliance 

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only 

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent 

By using our site, you consent to our websites privacy policy.

Changes to our Privacy Policy 

If we decide to change our privacy policy, we will send an email notifying you of any changes. 

Contacting Us 

If there are any questions regarding this privacy policy you may contact us using the information below. 

Copyright © 2010 GoldCrownNaturalProducts.com. All rights reserved •

The products and the claims made about
specific products on or through this site have not been evaluated by
GoldCrownNaturalProducts.com or the United States Food and Drug Administration
and are not approved to diagnose, treat, cure or prevent any type of disease.
The information provided on this site is for informational purposes only and
This is not intended as a substitute  for advice from your physician or other
health care professional, Doctor or any information contained on or in any
product label of packaging. You should not use the information on this
site for diagnosis or for any treatment of any health problem or for
prescription of any medication or other treatment. You should consult
with a healthcare professional before starting any diet, exercise or
supplementation program, before taking any medication, or if you have or
suspect you might have a health problem.
Prices and promotions are subject to change without notice.

724 nw 42 ave
Miami, Florida 33126
United States